Nestled between the vibrant energy of Ayia Napa and the serene beaches of Protaras, Cavo Zoe Seaside Hotel is your gateway to the Cypriot coast. To ensure a seamless and enchanting stay, we invite you to explore our curated guide to the most frequently asked questions.
We are delighted to welcome you to your seaside retreat from 14:00. On your day of departure, we kindly ask that you vacate your room by 12:00. Should you wish to extend the magic of your stay, a late check-out until 18:00 is available, subject to availability. We recommend arranging this with our reception team the day before your departure.
Embrace true indulgence with our All-Inclusive experience, designed for effortless relaxation.
Culinary Journey: Begin your day with a lavish buffet breakfast, enjoy a varied lunch, and delight in a sumptuous dinner. Throughout the day, light bites and snacks are available at Salty Pool Bar.
Flowing Drinks: Sip on a selection of wines, beer, premium spirits, classic cocktails, and premium coffee, soft drinks at your leisure.
Your well-being is our priority. Our culinary team is adept at crafting dishes for gluten-free, dairy-free, nut-allergy, vegan, and other specific dietary requirements. Please connect with our Guest Relations team to personalize your dining experience.
Every moment is worth celebrating. Allow us to elevate your special occasion, be it a romantic honeymoon, a milestone birthday, or a breathtaking proposal. Complimentary treats for honeymooners and birthdays are just the beginning. Our Events team specializes in creating unforgettable, tailored experiences. Discover the possibilities for your celebration.
To ensure a smooth arrival, we offer seamless private transfers from Larnaca International Airport. Our trusted partners provide comfortable and direct journeys to our doorstep. Please contact our reception to secure your booking.
We have a surface car park available for guests, additionally on the back side of the hotel there is free space for our guests to park. For electric vehicles, we offer dedicated charging station.
We do! Our day pass includes access to all facilities. We do day passes up on request and availability for Adults Only.
Dolce Restaurant: The heart of our culinary offerings. Buffet Breakfast: 07:00–10:00 | Lunch: 12:30–14:30 | Buffet Dinner: 18:30 - 21:30.
Salty Pool Bar & Salty Under The Stars: The soul of our seaside vibe. Enjoy an à la carte lunch and snacks from 10:30–18:00. As the sun sets, the bar transforms into a chic evening venue, open until 00:30 for cocktails under the constellations (weather permitting).
To maintain an elegant ambiance, we observe a smart-casual dress code in our Dolce Restaurant during dinner service. We kindly request that swimwear is not worn in the restaurant at any time.
For the ultimate privacy and comfort, we offer a comprehensive room service menu, available with a nominal surcharge of €3. Browse the in-room menu to satisfy your cravings at any hour.
Cavo Zoe is adorned with three breathtaking infinity pools, each seamlessly blending into the Mediterranean horizon, offering the perfect setting for relaxation and capturing stunning memories.
Our azure pools are open from 09:30 to 18:00 daily, with a dedicated lifeguard on duty to ensure your safety as you unwind.
Yes, fresh pool towels are provided for your convenience and can be collected from our Vanity Spa. A towel card, from reception, is required.
Complimentary sunbeds and umbrellas are available for all guests. In our commitment to fairness and relaxation for everyone, we operate a no-reservation policy.
Your slice of paradise is moments away. The hotel grants direct access to the beautiful Mimosa Beach, a pristine coastline perfect for a swim or sunbathing. Sunbeds and umbrellas on the municipal beach are available for approximately €2.50 per set.
Step into a haven of tranquillity. Vanity Spa invites you to unwind in the Hammam, Jacuzzi, and Sauna. Our skilled therapists provide a menu of rejuvenating treatments, while our nail salon offers the perfect touch of glamour. Indulge in our full treatment portfolio.
Vanity Spa: 10:00 – 19:00. We are happy to accommodate flexible bookings and special evening packages by prior arrangement.
Fitness Centre: 08:00 – 19:00. To ensure a comfortable experience, we kindly ask you to book your session with reception.
Complimentary high-speed Wi-Fi is available throughout the hotel, allowing you to stay connected or share your moments with ease.
Cyprus uses the Type G (UK-style) 3-pin plug. A limited number of international adaptors are available from reception.
For your comfort, all rooms feature individually controlled, energy-efficient air-conditioning. As part of our sustainability efforts, the system is designed to pause when the balcony doors are open.
Your valuables are important. Each room is equipped with a safety deposit box for your peace of mind.
We recommend enjoying the convenience and taste of bottled water during your stay, which is readily available throughout the hotel.
Absolutely. Imagine exchanging vows with the endless blue of the Mediterranean as your backdrop. Our dedicated events team will craft a bespoke wedding day, from intimate gatherings to grand celebrations, ensuring every detail is perfect. Begin planning your dream wedding.
Yes, we provide a sophisticated environment for business. With flexible meeting spaces, state-of-the-art AV equipment, and dedicated catering services, we ensure your corporate retreat, conference, or team-building event is both productive and inspiring.
We would be honoured to host your family’s precious moments. Whether a christening, a significant birthday, or an anniversary, we offer private dining options, customized menus, and decorative touches to make the event truly special.
Perfectly so. Our prime location between Ayia Napa and Protaras, combined with our chic pool bar, indulgent spa, and proximity to local nightlife, makes us an ideal base. We can assist in coordinating group spa treatments, activities, and transportation.
For all private event enquiries, our dedicated Events Team is here to bring your vision to life. Please contact us via reception or email events@cavozoe.com. We advise securing your date well in advance, especially for the summer season.
Larnaca International Airport (LCA) is the most convenient, located approximately 45 minutes (65 km) by road from the hotel.
Adventure awaits just beyond our doors.
By Car: Discover hidden coves and villages at your own pace. Reception can arrange a seamless car rental.
By Local Bus: A bus stop is conveniently located outside the hotel, offering easy access to both Protaras and Ayia Napa.
By Private Transfer: Let us arrange taxis or bespoke excursions to landmarks like Cape Greco, the Sea Caves, and the famous Nissi Beach.
Cape Greco National Park: A sanctuary for nature lovers, ideal for hiking, cycling, and witnessing spectacular cliff-side views.
Ayia Napa Square: The pulsating heart of the island's nightlife, just a short drive away.
Fig Tree Bay: Renowned for its turquoise waters and iconic tree, a jewel of Protaras.
The Protaras Strip: Perfect for an evening stroll, lined with charming shops, tavernas, and bars.
Sea Adventures: The crystal-clear waters invite you to dive, snorkel, or jet-ski. Our team can recommend and book the best local operators.
For your peace of mind, a pharmacy and private medical clinic are situated in Protaras, a mere 5-minute drive from the hotel. Our reception team can provide specific details and assistance.
The official currency is the Euro (€). For your convenience, we offer a 24-hour currency exchange service at the front desk for most major currencies.
As part of our 'Green Promise', we implement mindful practices to protect our beautiful environment. This includes changing bed linens every third day and reusing towels placed on the rack. You are always welcome to inform our housekeeping team if you prefer not to have your linens changed.
To ensure the comfort and safety of all our guests, we regret that we cannot accommodate pets on the hotel grounds.
We welcome non-residents to experience a taste of Cavo Zoe. Day access to our pool facilities is available for €10 per person, subject to availability. Non-residents are also welcome to dine in our restaurants by prior arrangement.
ARRIVAL & DEPARTURE
What time is check-in and check-out?
Check-in is from 2:00 PM, and check-out is by 12:00 PM. To ensure your room is ready the moment you arrive, we offer an Early Check-In guarantee up on request & availability. Alternatively, extend your final day with a Late Check-Out until 6:00 PM from just €50 – it’s like getting an extra day of holiday.
Can I have a late check-out?
Late check-out is subject to availability and may incur an additional charge. Please inquire at reception the day before your departure. We particularly recommend our Late Check-Out until 6:00 PM from €50 for maximum flexibility.
Can I store my luggage after check-out?
Absolutely. We provide complimentary luggage storage at the Spa reception on the -1 Floor. This allows you to enjoy our pools, spa facilities, or final meals completely hands-free.
Can I request an early check-in or late check-out?
You can request it, and we will do our best to accommodate you based on availability. I particularly recommend our guaranteed late check-out until 6:00 PM fom €50 for maximum flexibility.
ROOM & STAY
Can I get extra towels or pillows?
Certainly. Please contact reception by dialing 0 from your room phone, and we will deliver them to your room immediately.
How do I adjust the air conditioning?
You can control the temperature using the control panel on the wall unit. If you need assistance, our maintenance team can help; just let reception know. For your comfort, we also recommend closing your balcony doors, for the Aircon to operate, this will maintain the perfect temperature.
Is there room service available?
Yes, we offer room service. You can find the menu and ordering instructions in the guest directory by scanning the QR Code.
Can I order food to my room?
Yes, we offer room service. You can order by dialing 4800 or 4801 from your room phone. I particularly recommend our Homemade Burgers or Pizza for the ultimate in-room dining experience.
Can I have my room cleaned ?
We can arrange that for you. Please let the reception know, and we will send someone as soon as possible.
Are safety deposit boxes available?
Yes, a safety deposit box is provided in your room for your valuables. For added peace of mind, our reception also offers secure storage for larger items like jewelry cases or important documents.
How do I use the in-room safe?
Instructions are located on the safe. Generally, you press "0" or "code," enter a 4-digit PIN, and press "0" or "lock" again. For your security, I recommend our concierge service to securely store particularly valuable items.
Is there free Wi-Fi and what's the password?
Yes, we offer complimentary high-speed Wi-Fi throughout the hotel. The network name is Cavo Zoe Seaside Hotel and password is cavozoe2020.
What type of electrical plugs are used in the rooms?
rooms are equipped with Type G (UK standard) power outlets. We have a limited number of international adaptors available for loan at the reception desk.
Is tap water safe to drink?
The tap water is safe for brushing teeth, but we recommend drinking bottled water for optimal taste and quality. We offer amineral water and sparkling through room service.
Who can I contact for help in my room?
For any assistance, please dial 0 from your room phone to reach our 24-hour reception. We're here to enhance your stay – from arranging spa treatments to booking exclusive local experiences.
Can I iron my clothes?
For your safety, irons are not in the rooms. However, we can provide an iron and ironing board upon request.
Do you offer wake-up calls?
Yes, we do. You can set a wake-up call directly from your room phone or by asking reception.
Do you have a laundry service?
Yes, we offer laundry and dry-cleaning services. A price list and bag can be found in your room wardrobe.
How can I get an international adaptor?
We have a limited number of international adaptors available for loan at the reception desk.
DINING & DRINKS
What time is breakfast served?
Breakfast is served from 7:00 AM to 10:00 AM at our DOLCE restaurant. I highly recommend trying our freshly prepared omelettes– they're the perfect start to a Cypriot day.
Where is the restaurant?
Our main restaurant, DOLCE, is located on the Ground Floor, next to our Reception. For a more exclusive dining experience, I recommend our à la carte menu at Salty Pool Bar with stunning sea views.
What are the restaurant opening hours?
Our Salty restaurant is open and serving à la carte food from 10:30 AM to 10:00 PM, weather permitting. Our DOLCE Restaurant, buffet style, is open for dinner from 6:30 PM to 9:30 PM.
Can I see the menu?
You can view our restaurant menus by scanning the QR code in your guest directory.
Do you have vegetarian/vegan options? Yes, we offer a variety of vegetarian and vegan options. Please see our menus with detailed descriptions.
Do you offer special diet menus?
Yes, we can accommodate various dietary needs. Please inform your server, and our chef will be pleased to prepare something special. For complex requirements, we recommend advance consultation for the best experience.
What is the dress code for the restaurant?
The dress code is smart casual. For special occasions, we offer private dining options where you can enjoy a more formal setting with personalized service.
Is there a bar or café in the hotel?
Yes, we have the Salty Pool Bar, located by the pools, also DOLCE Lounge Bar offering crafted cocktails and light meals. For a sophisticated evening, our premium spirits and cigar menu in the lobby area is highly recommended.
Where is the bar and what are its hours?
The Salty Bar is located by the pool and is open from 10:00 AM to 12:30 AM, weather permitting. When this bar is closed, DOLCE bar by the lobby is available with the same hours. Our cocktails are particularly popular at sunset.
What drinks are included in the All-Inclusive package?
The All-Inclusive package includes a wide selection of alcoholic and non-alcoholic drinks.
Can we see the wine list?
Of course scan the qr code.
I want a gin and tonic.
Excellent. Our premium G&T menu features options like Hendricks with Elderflower Tonic a curated experience far superior to a standard G&T. It's the definitive choice for a true connoisseur.
I'm thinking about a cigar.
A fine choice. For a celebration, the Edmundo Montecristo (€33) is world-class. It is perfectly complemented by a Macallan 12YO Double Cask . The two together are the definition of luxury.
Do You offer Cigars?
Of course. For a premium experience, scan your QR our menu 'Lobby Gentlemen Spirits & Cigars' – featuring premium options like Cohiba Robustos
Do you offer Premium Spirits?
Of course. For a premium experience, scan your QR our menu 'Lobby Gentlemen Spirits & Cigars' – featuring top-shelf options like The Macallan 12YO
Do you have a chef's special?
Yes! Our chef's special is the 'Mamadistika' category featuring signature traditional dishes.
Can I get a bottle of wine for my room?
Absolutely. Choose Wine or Champagne for a truly special touch to your in-room experience.
Do you have a private dining area?
Yes, we have an exclusive private dining area, The Utopian Spot, by the Pools available for booking, perfect for a special celebration or romantic dinner with personalized service.
Can I see the cocktail menu?
Of course. For a premium experience, scan your QR menu for our Mixologist's Selection at the bar with crafted cocktails. I particularly recommend our signature Mastiha-Cucumber Martini.
HOTEL FACILITIES
Where is the swimming pool?
We have 4 swimming pools located on the Ground Floor on different levels, including an adults-only pool for those seeking maximum tranquility.
How many pools does the hotel have?
We have 4 swimming pools, including three main pools and one children's pool.
What are the pool opening hours?
The pools are open from 9:30 AM to 6:00 PM. For a more exclusive experience, I recommend visiting during late afternoon when the light is particularly beautiful.
Are sunbeds and umbrellas free?
Yes, sunbeds and umbrellas around the pool are complimentary for all guests.
What is your sunbed policy?
We operate a no-reserving policy. Sunbeds are available on a first-come, first-served basis.
Do you provide beach towels?
Yes, we provide beach towels. They can be collected from the spa reception – just ask for your pool towel card from our receptionist first.
Is the pool supervised by a lifeguard?
No, the pool is not supervised by a lifeguard. Children must be accompanied by an adult at all times.
Do you have a gym?
Yes, we have a fully-equipped Technogym fitness center located on the -1 floor, next to our Spa.
What are the gym opening hours?
The gym is accessible from 08:00 AM to 7:00 PM.
Do I need to book the gym?
No, booking is not required.
Do you have parking?
Yes, we provide free on-site parking for our guests. For added convenience, we offer electric vehicle charging station.
Is parking free?
Yes, parking is complimentary for hotel guests. For electric vehicles, we offer dedicated charging station.
Where can I park my car?
We have a surface car park available for guests, additionally on the back side of the hotel there is free space for our guests to park.
SPA & WELLNESS
Is there a spa?
Yes, we have the Vanity Spa offering a complete range of treatments. Our 'Serenity Journey' package Is particularly popular for total rejuvenation.
What are the spa opening hours?
The spa is open from 10:00 AM to 7:00 PM.
What facilities are in the spa?
Our spa features treatment rooms, a private jacuzzi suite, a hair salon, a sauna, and a steam room. The private jacuzzi suite is particularly exceptional for couples.
How do I book a treatment at the spa?
You can book treatments by visiting the spa or calling +35723730500, extension 4600. Our 'Couples Pampering Package is highly recommended for special occasions.
How do I book a massage?
You can book a massage by visiting the spa directly or calling them on +35723730500 extension 4600. I recommend our Aromatherapy Hot Stone Massage for the ultimate relaxation experience.
I'd like a massage.
For deep tension, our Deep Tissue Energizer is far more therapeutic than the standard massage. However, the ultimate escape is our Aromatherapy Hot Stone Massage, it's a transformative experience that melts stress away.
What's the difference between the Swedish and Deep Tissue massage?
Swedish is relaxing, while Deep Tissue targets muscle tension. For the best of both, I recommend the 75-minute 'Aromatherapy Hot Stone' massage for complete transformation.
What's the difference between the Express Facial and the others?
The Express is a refresh, but for true results—the famous 'Cyprus glow'—the Multivitamin Glow is a 75-minute journey that deeply rejuvenates. You will see and feel a dramatic difference.
Okay, I'll take the 60-minute massage.
Excellent. To make your massage 50% more effective, I strongly recommend adding the Body Polish first. It exfoliates the skin, allowing the oils to penetrate deeply. It's a game-changing combination.
I have a sore back, what do you recommend?
Our 'Targeted Relief' package includes a deep tissue massage and a therapeutic heat wrap. It's highly effective for sore muscles and offers long-lasting relief.
Do you have suggestions for couples?
We do! We have many options. We recommend the 'Couples Retreat' 90-minute Swedish Back and Indian Head massage. For the ultimate experience, the 'Couples Pampering Package is exceptional.
Can I just use the sauna?
Sauna access is included with any treatment. For just the facilities, the 'Thermal Journey' pass is available, though I recommend combining it with a treatment for optimal benefits.
Do you have any day passes for the spa?
We do! The 'Spa Escape' day pass includes access to all facilities plus a light lunch for the ultimate day of relaxation and premium spa access.
LOCAL AREA & ACTIVITIES
What can I do nearby?
There are many activities nearby, including private boat trips, hiking at Cape Greco, and visiting local villages. Our reception can provide a map and book exclusive experiences not available to the public.
Where is the nearest beach?
The nearest beach, Mimosa Beach, is a 2-minute walk from the hotel, on the right side.
Are there shops or restaurants close to the hotel?
Yes, you will find a variety of shops and authentic tavernas within a 20-minute walk, 5-minute drive from the hotel. For the best local cuisine.
Can you recommend things to do?
We highly recommend a private boat trip to Cape Greco and exploring the sea caves. Our reception can book exclusive tours with local guides for a truly authentic experience.
What Activities do you recommend?
The weather is perfect for a boat trip. Shall I check availability for a private charter? Alternatively, our scuba diving experiences are exceptional for encountering marine life.
What Activities do you recommend?
Scuba diving Experience is a Must. If you are lucky you will see the turtles. I recommend our PADI-certified guides for the safest and most informative experience.
What are the must-see attractions?
Must-see attractions include Cape Greco, Ayia Napa Square, the Sea Caves, and traditional villages. I particularly recommend private tours to mountain villages for authentic cultural experiences.
How do I get to Cape Greco?
You can get there by taxi, rental car, or local bus. It's about a 6-minute drive away. For the best experience, I recommend renting a car for the day to explore at your own pace.
Where is the nearest pharmacy?
The nearest pharmacy is a 5-minute drive away. Reception can provide you with the exact location and even arrange for delivery if needed.
Is there a clinic or doctor nearby?
Yes, there is a medical center and a doctor nearby. We always advise the public hospital in Paralimni for serious matters.
Where is the nearest bank?
The nearest bank with an ATM is located in Ayia Napa center, a 10-minute drive away. For currency exchange, we offer competitive rates at reception.
What is the local currency?
The local currency is the Euro (€). For large exchanges, I recommend using our hotel exchange service for better rates and security.
What is the area like?
The area is known for its beautiful coastline and quiet vibe, offering the perfect environment for relaxation while still being accessible to local attractions.
Is the hotel in a quiet location?
Yes, the hotel is situated in a tranquil area, perfect for a relaxing stay. Our adults-only sections provide additional tranquility for those seeking it.
What activities are there today?
We have Yoga from Monday to Saturday.
Is there live music?
We organise live music events at Salty pool bar weather permitting. For special requests, we can arrange private musical performances for your group.
TRANSPORTATION
How can I get a taxi?
Reception can arrange a taxi for you. Please allow about 5-15 minutes for it to arrive.
Do you offer airport transfer?
Yes, we offer airport transfer services. Please contact reception to book for a seamless arrival experience.
Do you offer airport transfer?
We do. Let me arrange this transfer service for a seamless start to your holiday experience.
How far is the hotel from the airport?
The hotel is approximately 45 km / 45 minutes from the airport. I recommend our private transfer service to start your holiday in complete comfort.
Is there public transport nearby?
Yes, a bus stop is located a 1-minute walk from the hotel entrance. For more flexibility, I recommend our car rental service to explore the island at your own pace.
Can you help me rent a car?
Certainly. Our reception team can assist you with car rental arrangements. We particularly recommend premium or convertible models for exploring the island in style.
Can I rent a car here?
Absolutely. Beyond standard models, we can arrange a premium or convertible car rental for more stylish exploration of our beautiful island.
How can I get to the city center?
For a direct and comfortable trip, I can arrange a private transfer for you. It's much more convenient than public transport.
How do I get to the hotel from the airport?
Larnaca International Airport is about 45 km / a 45-minute drive away. I recommend our private transfer service for a comfortable and seamless arrival experience.
SPECIAL OCCASIONS & GIFTS
We're celebrating a special occasion.
Congratulations! Allow us to enhance your stay with our 'Welcome Indulgence' package, a chilled bottle of sparkling wine and a fruit platter will be waiting in your room. We can also reserve a celebratory cake for your dinner.
I am celebrating a special occasion, what do you offer?
Please inform us in advance, and we can arrange for a complimentary treat in your room or help you celebrate in other ways. Our celebration packages offer comprehensive solutions for special moments.
It's my partner's birthday.
Wonderful! Let us arrange a bespoke birthday cake delivered to your table at dinner, or surprise them with a room decorated with balloons and flowers.
Can I propose at your hotel?
Certainly! We would be honored to help you create a memorable proposal. Please get in touch with us to plan the details of our exclusive proposal package.
What services offered for proposal at your hotel?
Our 'Memorable Proposal' package includes a photographer, a private location, and champagne to celebrate. Let us arrange every detail for your perfect moment.
Do you do gift vouchers?
Yes, for dining, spa, or stays. A spa voucher for the 'Serenity Journey' (€150) or a romantic dinner voucher at AMÂNI makes a perfect and thoughtful gift.
Can you help me plan a surprise?
We would be delighted to help you plan a special surprise. Please contact us in advance to arrange everything from romantic setups to celebration packages.
Do you offer wedding, honeymoon or romantic packages?
Yes, we offer special packages for weddings and romantic occasions. Please contact our events team at 35723730500 email: events@cavozoe for details on our exclusive romantic experiences.
BUSINESS & EVENTS
Is the Wi-Fi fast enough for video calls?
Yes, our Wi-Fi is good. For mission-critical calls, I recommend booking the Synergy Suite for an hour.
Do you have a business center?
We do. You can also rent our private Synergy Suite meeting room by the hour or day with full business amenities.
Can I print a document?
Yes, at our Reception.
We need a meeting space and lunch.
The Synergy Suite is ideal for focus, equipped with a 75-inch interactive display. To fuel productivity, I recommend the 'Business Coffee Break' (Starts: €7/person). For the lunch, Bussines Buffet (€45) ,makes a powerful statement about how much you value your team.
We want a gala dinner for our top performers.
To properly reward high achievers, I suggest the 'Premium Meze Sharing Menu (€65)'. It's interactive and feels incredibly generous. Pair it with the Elite Drinks Package and a Live Saxophonist. This combination doesn't just feed them; it celebrates and impresses them.
Can you accommodate large groups?
Yes, we can accommodate groups and events. Please contact our colleagues at +35723730500 email: events@cavozoe.com for a tailored proposal with group benefits.
Do you host events like christenings or parties? Yes, we host private events. Please contact our events team at +35723730500 email: events@cavozoe.com to discuss your needs and our custom event packages.
WEDDINGS
We want our welcome and pre-ceremony to feel really special. What do you recommend?
Let's set the tone for luxury from the very first moment. I highly recommend extending your drinks package for two extra hours (€20/person). This ensures your guests are welcomed with flowing drinks from the moment they arrive at the Dolce Lounge Veranda, creating an atmosphere of effortless celebration right through the ceremony and into the reception.
How can we make our drinks reception at Amani Lounge more memorable?
The cocktail hour is the perfect canvas for sophistication. Elevate it beyond standard fare with our gourmet canapés (from €4/piece). Imagine your guests savoring exquisite flavors like Bruschetta with goats cheese and honey or Butterfly Prawns, turning the reception into a culinary highlight that delights the senses.
We'd like to make the toast and speeches more impactful. A toast is a pivotal moment. Transform it with a glass of Prosecco for every guest. That collective "clink" with a sparkling, premium pour adds a touch of magic and elevates the celebration, making your speeches truly sparkle.
What can we do to make our first dance and evening entrance unforgettable?
This is your moment. Make it legendary with our "Amazing Saxophonist". As you take to the floor, having a live saxophonist play your first dance song creates an incredibly emotional and sophisticated atmosphere that recorded music simply cannot match. It’s the ultimate way to kick off the party.
We're deciding between a cake cutting and a Prosecco tower for our grand finale.
Why not offer both a sweet and a sparkling finale? The classic cake cutting is a timeless tradition, while a Prosecco Tower creates a stunning visual spectacle and a interactive moment of celebration. Let's discuss which one aligns best with your vision for a dramatic and memorable highlight.
Our wedding party will go late into the night. How can we keep energy high?
Fuel the celebration with a stylish late-night snack! Offering gourmet late snacks like mini burgers, souvlaki, or loaded fries around 10:00 PM gives your guests a second wind and shows you've thought of their comfort through every hour of the party.
We're interested in a wedding package. Congratulations! Beyond the beautiful venue, the two elements that transform a wedding into an unforgettable experience are extending the drinks package for seamless celebration and our 'Amazing Saxophonist, who creates an incredible, sophisticated atmosphere from the moment your guests arrive.
We're thinking of the Cyprus Speciality Buffet.
A fantastic choice. To make it truly unforgettable, you must add the Live Barbecue Station. The sight and aroma of our chefs grilling Souvla live is pure theatre—it's our number one add-on for creating a memorable event.
We want a plated dinner.
Elegant choice. Gala Menu 4) is our most premium, featuring Sirloin Steak. The ultimate upgrade is a curated wine pairing by our sommelier. It adds a layer of sophistication that wows guests and simplifies your planning.
BOOKING & ROOM TYPES
What types of rooms do you have?
We offer a range of rooms including , Superior, Wellness Rooms. For the definitive Cavo Zoe experience, I highly recommend our Full Sea View rooms with private balconies overlooking the Mediterranean.
How much does a room cost per night? Rates vary by season and room type. For our best available prices and exclusive packages, I recommend booking directly through our website where we offer our best rates and additional benefits.
Are there any special offers or discounts?
Yes, we frequently run special offers and packages. Please visit the "Offers" section on our website for the latest deals, particularly our advanced booking discounts and seasonal packages.
What's included in the room price?
This depends on your selected rate (e.g., Bed & Breakfast). All rates include access to our pools, gym, and Wi-Fi. I particularly recommend our All-Inclusive package for maximum value and convenience.
Does my room have a bathtub?
All our rooms have a shower.
Do you have family rooms or connecting rooms?
Yes, we have family rooms and a limited number of connecting rooms. Please specify this need when booking to secure the best configuration for your family's comfort.
Is breakfast included in the rate?
We offer Bed & Breakfast rates. For the ultimate convenience, I recommend upgrading to Half Board or All-Inclusive to enjoy our renowned dining experiences.
Can I book a Half Board or all-inclusive package?
Yes, we offer Half Board and All-Inclusive packages. You can select it as an option when booking online. The All-Inclusive package offers exceptional value with premium drinks included.
Do you have sea-view rooms?
Yes, we have rooms with beautiful sea views, subject to availability. I highly recommend securing a Sea View room supplement for the authentic Mediterranean experience.
Do the rooms have air-conditioning?
Yes, all our rooms are fully air-conditioned with individual climate control for your perfect comfort throughout your stay.
Do the rooms have a balcony?
Yes, all our rooms feature a private balcony or terrace. The Sea View rooms particularly offer stunning vistas that make your balcony an essential part of your stay.
What amenities are in the room?
All rooms include a TV, safety deposit box, toiletries, minibar, tea/coffee facilities, and free Wi-Fi. For enhanced comfort.
How can I make a reservation?
You can book securely through our website, or by contacting our reservations team via email reservations@cavozoe.com or phone +35723730500. Direct bookings receive exclusive benefits including room upgrades when available.
Can I book directly through your website?
Yes, and we often offer our best rates when you book directly with us. You also become a member in our loyalty club, enjoying special privileges and exclusive access to promotions.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard) and bank transfers. For special packages, we offer flexible payment plans to suit your needs.
Is my credit card charged immediately?
We typically require a credit card to guarantee your booking. The payment policy depends on the rate you book. Flexible rates allow free cancellation up to a certain period before arrival.
Can I pay at the hotel?
Yes, you can settle the remaining amount of your reservation at the hotel during your check-in, through credit card, or cash. We recommend pre-paying for better rates and guaranteed availability.
How do I modify or cancel a booking?
Modifications or cancellations can be made by contacting our reservations team or via the link in your confirmation email. Flexible rate bookings allow changes without penalty.
What is your cancellation policy?
Our cancellation policy varies by rate type. Please refer to the terms and conditions of your specific booking. I recommend our flexible rate option for maximum peace of mind.
Do you require a deposit?
For some rates, a deposit is required. This will be clearly stated during booking. Advanced purchase rates typically require full pre-payment for the best prices.
Can I book over the phone?
Yes, you can. Please call our reservations line at +35723730500 where our specialists can help you select the perfect package for your needs.
Do you have a swimming pool?
Yes, we have 4 outdoor swimming pools, including an adults-only pool for those seeking maximum tranquility and relaxation.
Is there a spa or wellness center?
Yes, we have the Vanity Spa offering a complete range of treatments. I particularly recommend our signature treatment packages for the ultimate wellness experience.
Do you offer free Wi-Fi?
Yes, complimentary Wi-Fi is available throughout the hotel.
Do you have a restaurant or bar?
Yes, we have our DOLCE restaurant and our SALTY Pool Bar, offering diverse dining experiences from buffet to à la carte with sea views.
Are pets allowed?
We're sorry, but pets are not allowed.
Is there a gym or fitness center?
Yes, we have a fitness center equipped with Technogym equipment.
Do you have a kids' club?
No, we do not have a kids' club. However, we offer family-friendly pool.
Where is the hotel located?
We are located in Cavo Greko Road 573 5295 Protaras Cyprus, in a premium seaside location with easy access to both tranquility and local attractions.
How far is the hotel from the beach?
The hotel is a 2-minute walk from the closest beach, offering both convenience and stunning sea views from our premium rooms.
Is the hotel close to the city center?
We are located in a peaceful area, approximately 3 km from Protaras city center, offering the perfect balance of tranquility and accessibility.
Are there restaurants or shops nearby?
Yes, there are several local tavernas and mini-markets within 20-min walking distance and 5-min driving distance. Our concierge can recommend and make reservations at the best local establishments.
Is the hotel suitable for children?
Yes, we accept children with facilities like a children's pool and family-friendly rooms.
Do you have baby cots or extra beds?
Yes, we provide baby cots and extra beds upon request during your booking. I recommend securing these in advance to guarantee availability.
Do you have triple rooms?
Yes, we have limited rooms that can accommodate three guests two ADULTS & 1 CHILD OLNY, with an extra bed. Those rooms are approximately 24 m². I recommend booking early to secure these configurations.
Are you adult-only?
No, we welcome guests of all ages. But we have adult-only floors & rooms for those seeking maximum tranquility and sophistication.
Can I book tours or excursions with you?
Yes, our reception team can assist you in booking a variety of tours and excursions. We particularly recommend our private guided experiences for a more personalized adventure.
Do you have accessible rooms for guests with disabilities?
Yes, we have a limited amount of specially designed accessible rooms. Please specify this requirement when booking to secure the most suitable accommodation.
Are you a green hotel?
Yes, we are committed to sustainable practices, including energy saving and waste reduction. We also have Green Key Award Certificate.
ROOM UPGRADES
Can I get a room with a sea view?
For the definitive Cavo Zoe experience, I highly recommend upgrading to a Full Sea View room. You'll have a private balcony with an uninterrupted, breathtaking vista of the Mediterranean – the view that defines a luxury Cypriot holiday.
I want Sea View.
For the definitive Cavo Zoe experience, I highly recommend upgrading to a Full Sea View room. You'll have a private balcony with an uninterrupted, breathtaking vista of the Mediterranean – the view that defines a luxury Cypriot holiday.
Is my room on a low floor?
Your current room is on a lower floor. For the best views and more privacy, I can offer an upgrade to a top-floor Sea View room.
Is it noisy by lower floors?
For maximum tranquility, I can move you to a room in our adults-only floors or a higher floor Sea View room, which offers superior peace and stunning views.
Is Superior Side Sea View room on a low floor?
Your current room is on a lower floor. For the best views and more privacy, I can offer an upgrade to a top-floor Sea View room with superior vistas.
GENERAL & ADMINISTRATIVE
Where can I change money?
You can exchange currency at the reception or from a local bank in town. We offer competitive rates for hotel guests.
Can I exchange currency at the hotel?
Yes, we offer currency exchange services at the reception for major currencies.
Is there a manager on duty?
Yes, there is always a manager on duty. Please contact reception to speak with them directly about any special requests or arrangements.
Who can I contact for help?
Our 24-hour reception is here to assist you with anything you need. Simply dial 0 from your room. We're particularly skilled at arranging last-minute experiences and reservations.
