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A Sanctuary by the Sea: Your Questions Answered

Nestled between the vibrant energy of Ayia Napa and the serene beaches of Protaras, Cavo Zoe Seaside Hotel is your gateway to the Cypriot coast. To ensure a seamless and enchanting stay, we invite you to explore our curated guide to the most frequently asked questions.

Before Your Arrival

What are your check-in and check-out times?

We are delighted to welcome you to your seaside retreat from 14:00. On your day of departure, we kindly ask that you vacate your room by 12:00. Should you wish to extend the magic of your stay, a late check-out until 18:00 is available, subject to availability. We recommend arranging this with our reception team the day before your departure.

What does the U-ZEN Premium All-Inclusive package include?

Embrace true indulgence with our All-Inclusive experience, designed for effortless relaxation.

Culinary Journey: Begin your day with a lavish buffet breakfast, enjoy a varied lunch, and delight in a sumptuous dinner. Throughout the day, light bites and snacks are available at Salty Pool Bar.

Flowing Drinks: Sip on a selection of  wines, beer, premium spirits, classic cocktails, and premium coffee, soft drinks at your leisure.

Can you accommodate special dietary needs?

Your well-being is our priority. Our culinary team is adept at crafting dishes for gluten-free, dairy-free, nut-allergy, vegan, and other specific dietary requirements. Please connect with our Guest Relations team to personalize your dining experience.

Do you offer celebrations or special occasion packages?

Every moment is worth celebrating. Allow us to elevate your special occasion, be it a romantic honeymoon, a milestone birthday, or a breathtaking proposal. Complimentary treats for honeymooners and birthdays are just the beginning. Our Events team specializes in creating unforgettable, tailored experiences. Discover the possibilities for your celebration.

How can I arrange an airport transfer?

To ensure a smooth arrival, we offer seamless private transfers from Larnaca International Airport. Our trusted partners provide comfortable and direct journeys to our doorstep. Please contact our reception to secure your booking.

A Taste of Cyprus: Dining & Drinks

What are your restaurant opening hours and concepts?

Dolce Restaurant: The heart of our culinary offerings. Buffet Breakfast: 07:00–10:00 | Lunch: 12:30–14:30 | Buffet Dinner: 18:30 - 21:30.

Salty Pool Bar & Salty Under The Stars: The soul of our seaside vibe. Enjoy an à la carte lunch and snacks from 10:30–18:00. As the sun sets, the bar transforms into a chic evening venue, open until 00:30 for cocktails under the constellations (weather permitting).

Is there a dress code for the restaurants?

To maintain an elegant ambiance, we observe a smart-casual dress code in our Dolce Restaurant during dinner service. We kindly request that swimwear is not worn in the restaurant at any time.

Is in-room dining available?

For the ultimate privacy and comfort, we offer a comprehensive room service menu, available with a nominal surcharge of €2. Browse the in-room menu to satisfy your cravings at any hour.

Azure Bliss: Pools & Beach

How many pools does the hotel have?

Cavo Zoe is adorned with three breathtaking infinity pools, each seamlessly blending into the Mediterranean horizon, offering the perfect setting for relaxation and capturing stunning memories.

What are the pool hours and safety measures?

Our azure pools are open from 09:30 to 18:00 daily, with a dedicated lifeguard on duty to ensure your safety as you unwind.

Are pool towels provided?

Yes, fresh pool towels are provided for your convenience and can be collected from our Vanity Spa. A towel card, from reception, is required.

What is your sunbed policy?

Complimentary sunbeds and umbrellas are available for all guests. In our commitment to fairness and relaxation for everyone, we operate a  no-reservation policy.

How do I access the beach?

Your slice of paradise is moments away. The hotel grants direct access to the beautiful Mimosa Beach, a pristine coastline perfect for a swim or sunbathing. Sunbeds and umbrellas on the municipal beach are available for approximately €2.50 per set.

Sanctuary for the Senses: Spa, Gym & Leisure

What can I experience at the Vanity Spa?

Step into a haven of tranquillity. Vanity Spa invites you to unwind in the Hammam, Jacuzzi, and Sauna. Our skilled therapists provide a menu of rejuvenating treatments, while our nail salon offers the perfect touch of glamour. Indulge in our full treatment portfolio.

What are the opening hours for the spa and gym?

Vanity Spa: 10:00 – 19:00. We are happy to accommodate flexible bookings and special evening packages by prior arrangement.

Fitness Centre: 08:00 – 19:00. To ensure a comfortable experience, we kindly ask you to book your session with reception.

Your Private Retreat: In-Room & General Facilities

Is Wi-Fi available?

Complimentary high-speed Wi-Fi is available throughout the hotel, allowing you to stay connected or share your moments with ease.

What type of power outlets are in the rooms?

Cyprus uses the Type G (UK-style) 3-pin plug. A limited number of international adaptors are available from reception.

Do the rooms have air-conditioning?

For your comfort, all rooms feature individually controlled, energy-efficient air-conditioning. As part of our sustainability efforts, the system is designed to pause when the balcony doors are open.

Are in-room safes available?

Your valuables are important. Each room is equipped with a safety deposit box for your peace of mind.

Is the tap water safe to drink?

We recommend enjoying the convenience and taste of bottled water during your stay, which is readily available throughout the hotel.

Events & Celebrations

Can I host my wedding at Cavo Zoe?

Absolutely. Imagine exchanging vows with the endless blue of the Mediterranean as your backdrop. Our dedicated events team will craft a bespoke wedding day, from intimate gatherings to grand celebrations, ensuring every detail is perfect. Begin planning your dream wedding.

Do you cater to corporate events and meetings?

Yes, we provide a sophisticated environment for business. With flexible meeting spaces, state-of-the-art AV equipment, and dedicated catering services, we ensure your corporate retreat, conference, or team-building event is both productive and inspiring.

Can you host family celebrations like christenings or birthdays?

We would be honoured to host your family’s precious moments. Whether a christening, a significant birthday, or an anniversary, we offer private dining options, customized menus, and decorative touches to make the event truly special.

Is the hotel suitable for hen or stag parties?

Perfectly so. Our prime location between Ayia Napa and Protaras, combined with our chic pool bar, indulgent spa, and proximity to local nightlife, makes us an ideal base. We can assist in coordinating group spa treatments, activities, and transportation.

How can I enquire about hosting a private event?

For all private event enquiries, our dedicated Events Team is here to bring your vision to life. Please contact us via reception or email events@cavozoe.com. We advise securing your date well in advance, especially for the summer season.

The Cypriot Coast: Location & Local Area

Which is the nearest airport?

Larnaca International Airport (LCA) is the most convenient, located approximately 45 minutes (65 km) by road from the hotel.

What is the best way to explore the area?

Adventure awaits just beyond our doors.

By Car: Discover hidden coves and villages at your own pace. Reception can arrange a seamless car rental.

By Local Bus: A bus stop is conveniently located outside the hotel, offering easy access to both Protaras and Ayia Napa.

By Private Transfer: Let us arrange taxis or bespoke excursions to landmarks like Cape Greco, the Sea Caves, and the famous Nissi Beach.

What are the 'must-see' local attractions?

Cape Greco National Park: A sanctuary for nature lovers, ideal for hiking, cycling, and witnessing spectacular cliff-side views.

Ayia Napa Square: The pulsating heart of the island's nightlife, just a short drive away.

Fig Tree Bay: Renowned for its turquoise waters and iconic tree, a jewel of Protaras.

The Protaras Strip: Perfect for an evening stroll, lined with charming shops, tavernas, and bars.

Sea Adventures: The crystal-clear waters invite you to dive, snorkel, or jet-ski. Our team can recommend and book the best local operators.

Where is the nearest pharmacy or medical facility?

For your peace of mind, a pharmacy and private medical clinic are situated in Protaras, a mere 5-minute drive from the hotel. Our reception team can provide specific details and assistance.

What is the local currency?

The official currency is the Euro (€). For your convenience, we offer a 24-hour currency exchange service at the front desk for most major currencies.

Hotel Policies

What is your commitment to sustainability?

As part of our 'Green Promise', we implement mindful practices to protect our beautiful environment. This includes changing bed linens every third day and reusing towels placed on the rack. You are always welcome to inform our housekeeping team if you prefer not to have your linens changed.

What is your policy on pets?

To ensure the comfort and safety of all our guests, we regret that we cannot accommodate pets on the hotel grounds.

Can non-residents visit the hotel?

We welcome non-residents to experience a taste of Cavo Zoe. Day access to our pool facilities is available for €10 per person, subject to availability. Non-residents are also welcome to dine in our restaurants by prior arrangement.